Simply stated, our guiding principle is to treat others with whom we come in contact – our customers, colleagues, shareholders, suppliers and communities – the same way we would expect to be treated in similar circumstances.
Our Customers … to provide good value, to deliver fully on our commitments, to meet or exceed service requirements and to respond with innovativeness and personalized attention.
Our Colleagues … to provide everyone – hourly and salaried, new and veteran – with opportunities for meaning, challenge and reward in a safe, trusting and respectful environment; to become a model for diversity, teamwork and open communications throughout our organization.
Our Shareholders … to achieve long-term profitability and growth that yield returns that meet or exceed those which our shareholders could achieve through alternative business investments.
Our Suppliers … to treat our suppliers fairly and forthrightly, to live up fully to our agreements and to develop solid and stable long-term relationships.
Our Communities … to be good corporate citizens, respected and admired as much for our integrity, commitment, insight and progressiveness as our financial success.